Information & Resources for Law Enforcement

The California Victim Compensation Board (CalVCB) is dedicated to providing financial assistance for many crime-related expenses. Victims who suffer physical injury, threat of physical injury or emotional injury as a direct result of a violent crime may qualify for assistance. To be eligible, a person must be a victim of a qualifying crime. For certain crimes, emotional injury alone is enough to qualify. Family members and loved ones may also be eligible.

CalVCB and law enforcement share a mission to help victims of crime recover and heal. This webpage provides information and tools to assist law enforcement with connecting victims to the Victim Compensation Program.

Duty to Inform

It is important for victims to be aware of the resources that are available to them with CalVCB and how to apply for assistance. CalVCB values its partnership with law enforcement to inform victims of CalVCB and provide them with the information needed to apply for CalVCB assistance.

California Government Code section 13962, subdivision (b) states that every local law enforcement agency has the duty to inform crime victims about CalVCB. To aide law enforcement in fulfilling this statutory mandate, CalVCB developed several publications that can be used to inform crime victims about the Victim Compensation Program, including fact sheets, first responder cards, and posters that can be shared with victims of crime.

First Responder Card

The front side of the First Responder Card which includes the CalVCB website: victims.ca.gov and the CalVCB phone line: 800-777-9229. The back side of the First Responder Card which includes who and what CalVCB covers.

To request printed copies use the Law Enforcement Materials Request Form and email it to publicaffairs@victims.ca.gov.

Assigning a CalVCB Liaison Officer

CalVCB partners with law enforcement leaders throughout the state to ensure that CalVCB information, training and materials are available in their departments. Each department is required to assign a CalVCB Liaison Officer to communicate with CalVCB and distribute the information and tools within their department.

California Government Code section 13962, subdivision (c), and Section 649.36 of Title 2, California Code of Regulations state that law enforcement agencies must assign a Victims of Crime Liaison Officer to CalVCB. The liaison must be an officer or other staff with the law enforcement agency.

To register a CalVCB liaison officer or to update a liaison officer’s contact information, please contact Public Affairs at (916) 491-6400 or publicaffairs@victims.ca.gov.

Training Materials

CalVCB created this 3-minute video to increase awareness of victim compensation among law enforcement officers. It includes an overview of the Victim Compensation Program and provides information on materials to assist officers in fulfilling their duty of informing crime victims of the compensation assistance available to them.

3-Minute Roll Call/Briefing Video - Access to Victim Compensation – Law Enforcement’s Role

CalVCB Training Facilitator’s Guide for Access to Victim Compensation – Law Enforcement’s Role

CalVCB created a Facilitator's Guide to assist the training facilitator in presenting the 3-minute roll call/briefing video - Facilitator's Guide for Access to Victim Compensation – Law Enforcement’s Role.

An image link to the CalVCB Training Facilitator's Guide.

Submitting Crime Documentation

Before making an eligibility determination, CalVCB must review crime documentation and other materials. CalVCB staff often sends faxes, calls or emails law enforcement to obtain important crime documents.

A sample image of a Crime Report Request.

If you, or your records clerk, receive a CRIME REPORT REQUEST from CalVCB it is important that you provide as much detail and documentation as you can. The information assists CalVCB in completing the claim and determining eligibility for victim compensation.

California Government Code section 13954, subdivision (a), requires law enforcement agencies to respond to requests from CalVCB for crime documents within ten business days.

If you have any questions regarding submitting crime documentation, please call your local Victim Witness Assistance Center or CalVCB Customer Service at 1-800-777-9229.

Forms

Law Enforcement Clarification Form

When a crime report is not available, law enforcement may complete a Law Enforcement Clarification Form and send it to CalVCB instead of the crime report. Receiving crime documentation is crucial to CalVCB’s ability to assist crime victims. CalVCB staff may need to contact law enforcement by phone or email for additional information to verify eligibility.

Please mail or fax crime documentation to:

California Victim Compensation Board
PO Box 942003
Sacramento, California 94204-2003
Fax: 1-866-902-8669

Law Enforcement Relocation Verification Form

A victim may need to relocate for their personal safety due to a crime. In order for CalVCB to assist the victim with relocation expenses, law enforcement must substantiate that the victim needs to relocate for their personal safety due to the crime. Use this form to document the threat to the personal safety of a crime victim. Please mail or fax the completed form to:

California Victim Compensation Board
PO Box 3036
Sacramento, California 94204-2003
Fax: 1-866-902-8669

CalVCB eLearning Course

This 15-minute course provides a general description of CalVCB’s history, mission, available benefits, and funding sources. Please encourage victims and their families to take the basic overview course.

An image of the CalVCB logo that is linked to another site giving a brief overview of CalVCB.

Helpful Links

Have a Question?

If you have any questions, please contact Public Affairs at (916) 491-6400 or publicaffairs@victims.ca.gov.