Medical Service Providers

The Victim Compensation Program may pay for medical and medically related expenses that are caused by a crime, including but not limited to:

CalVCB Online

CalVCB online logo

Create a CalVCB Online Provider account

We’ve made submitting and tracking bills easier than ever!

With CalVCB Online you can now:

  • View application and bill status
  • Upload bills and documents
  • Update your contact information
  • Upload W-9, and license documentation
  • Access copies of 1099s
  • Set up multi-user accounts for your administrative staff

To create a new account, you need:

  • CalVCB Provider ID
  • CalVCB Provider Start Date
    • If you do not have your CalVCB Provider ID or Start Date, or have not been set up with one, please contact Customer Service at (800) 777-9229 to become authorized for payment.
  • Federal tax ID
  • Email address

If you need assistance registering for CalVCB Online, please call the CalVCB Helpline at (800) 777-9229 and press 4 to be routed to the appropriate representative.

Medical Bills

Medical bills must be submitted on a Centers for Medicare & Medicaid Services (CMS) 1500 or 1450 form and must contain:

ICD-10 Codes

CalVCB will transition to the International Classification of Diseases (ICD) 10 codes for inpatient services and medical diagnoses on October 1, 2015. The ICD is used to standardize codes for medical conditions, diagnoses, and institutional procedures. This change is concurrent with the Centers for Medicare and Medicare Services (CMS) transition from the ICD-9 to ICD-10 codes.

Please note, there are no changes to the Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS) codes used for outpatient, ambulatory, and office-based procedure coding.

To ease the transition, CalVCB will accept both the ICD-9 and ICD-10 codes until December 31, 2015. Effective January 1, 2016, bills not containing the ICD-10 codes will be returned. For more information about converting ICD-9 to ICD-10 codes, visit the American Academy of Professional Coders website or the CMS website.

Reimbursement Rates

Rates for Medical and Medical Related Services are: