CalVCB Helpline: (800) 777-9229 | Fax: (866) 902-8669

Our goal is to provide responsive and immediate service to victims, claimants, providers, advocates and other stakeholders of the California Victim Compensation Board.

Helpline representatives provide important information throughout the processing of claims, including assisting callers with questions regarding program eligibility, the status of bills, appeal options and other complex issues.

The Helpline is not the only resource dedicated to answering your questions and solving your problems. To further help crime victims who may need more comprehensive assistance with their claims, the Helpline representatives team up with CalVCB staff.

Other Options

Service Providers

Helpline representatives make it a priority to give service providers the information and assistance they need. To request the status of applications or bills that have been submitted to the Victim Compensation Board, use CalVCB Online.

Victim Advocates

Victim advocates who have a question about the California Victim Compensation Board or need assistance with handling a crime victim's claim can contact their CalVCB county liaison. Visit our Victim Advocate page for more information.