Appeals

Claimants who have had applications denied by CalVCB have the right to appeal the Board’s decision. Filing an appeal means you are asking the Board to reevaluate the recommendation made on your application or request for reimbursement.

CalVCB will send a letter to inform claimants whether the Board approved or denied an application or reimbursement. Claimants must file an appeal in writing within 45 days of the notice of the staff recommendation. Claimants may use the CalVCB appeal form or write a letter explaining why CalVCB should approve the application or reimbursement, with supporting documentation, if available, then sign, date and mail the form or letter:

Appeals Unit
PO Box 350
Sacramento, CA 95812

The Appeals Unit will review all the information in your application, as well as any new information submitted to determine whether the claimant will receive a hearing on the written record or an oral hearing. CalVCB will inform the claimant in writing of whether they are receiving a hearing on the written record or an oral hearing.

  • If it is determined the claimant will have a hearing on the written record, the claimant will have 30 days to submit written materials to support and explain why CalVCB should approve the application or request for reimbursement. A hearing officer will review any written materials submitted within that time.
  • If it is determined a claimant will have an oral hearing, CalVCB will advise the claimant, in writing, the date and time of the hearing. CalVCB conducts most hearings over the phone. Alternatively, a claimant may request an in-person hearing or a videoconference.
  • If a claimant requests a different hearing date, the claimant must contact CalVCB in writing and state the reason for the change. The claimant must show good cause to change a hearing date.

To prepare for the hearing, claimants should:

  • Review the information provided in the letter sent to you by the Appeals Unit.
  • Gather any additional information for the hearing officer that will help support your appeal.
  • Be ready to discuss why you think the original recommendation on your application or request for reimbursement should be changed.
  • Have documents, witnesses, or supporting information available during the hearing.
  • Allow at least 60 minutes of uninterrupted time for your hearing.

Be sure to be available at the time of your hearing. If you are not available, we will take action on the appeal without the benefit of your testimony.

A hearing officer will conduct the hearing on behalf of the Board. The hearing is informal; however, the hearing officer will ask the claimant and their witnesses to swear or affirm the statements given are true. CalVCB records the hearings and saves the testimony given as part of the record.

  • The hearing officer may ask questions.
  • A claimant will have the opportunity to explain why he or she believes CalVCB should approve the application or request for reimbursement.
  • A claimant may present witnesses who can provide information to support the request.
  • A representative may also attend the hearing with a claimant or on their behalf.

The hearing officer will write a proposed decision, which will be presented to the Board.

The Board may adopt the proposed decision, change it, reject it, or send the matter back to the hearing officer for further review. After the Board makes a decision, CalVCB will send the claimant a copy of the decision.


More Information

CalVCB Regulations  

CalVCB Helpline: 800-777-9229 

Appeals Unit: 888-883-3593

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