Helping Victims During COVID-19

Victim Service Providers

The California Victim Compensation Board (CalVCB) can help pay bills and expenses that are the direct result of a violent crime.

For general questions, call the CalVCB Helpline at (800) 777-9229, or email at

If you need assistance regarding an unresolved issue, you may contact our Provider Ombudsman by email at

CalVCB Online

CalVCB online logo

Create a CalVCB Online Provider account

We’ve made submitting and tracking bills easier than ever!

With CalVCB Online you can now:

  • View application and bill status
  • Upload bills and documents
  • Update your contact information
  • Upload W-9, and license documentation
  • Access copies of 1099s
  • Set up multi-user accounts for your administrative staff

To create a new account, you need:

  • CalVCB Provider ID
  • CalVCB Provider Start Date
    • If you do not have your CalVCB Provider ID or Start Date, or have not been set up with one, please contact Customer Service at (800) 777-9229 to become authorized for payment.
  • Federal tax ID
  • Email address

If you need assistance registering for CalVCB Online, please call the CalVCB Helpline at (800) 777-9229 and press 4 to be routed to the appropriate representative.

Service Provider Information

Submitting Bills to CalVCB


Service Provider Training

Learn more: Watch CalVCB Overview